The largest misconception regarding windshield chips is that they will disappear once repair has been done on the chip. The sole purpose of a windshield rock chip repair is to maintain the structural integrity of the windshield. Any aesthetic improvements are considered a bonus.
A windshield is considered broken once it has a rock chip in it. This is understood throughout our industry. There are many different types of chips and environmental factors that make for a whole array of varied windshield chip repair results. Some chips can get worse during the repair depending on the type of damage that has occurred.
The chip repair does not guarantee that it will disappear. You may see a water mark or a scar after the repair has been completed. This is a normal phenomenon. Again, aesthetic vs. structural. The rule of thumb is if a technician has repaired a chip and it hasn’t grown, the objective was met.
If chip is in your line of vision, your insurance company may tell you that the windshield should be replaced because, even if you have it repaired, it could obstruct your vision.
There are many different types of chips. If your chip can be covered, in its entirety (crack included) by a coin, it should be repairable. If it is larger than a quarter, it might be time to consider a windshield replacement.
If our techs see any of the issues listed below, they may recommend a replacement:
- The impact point interferes with the driver’s direct line of vision
- There are three or more chips in one windshield
- The impact point extends through more than one layer of the laminated glass
- The inside layer of glass is chipped or cracked
- Point of impact is pulverized
- The chip is larger than a quarter
Jackson Mobile Auto Glass does both chip repair and windshield replacement. We encourage our customers to communicate with us their expectation of the services to be performed. Call us at 559-361-4269.
Yes, you are absolutely right. It was really nice to read your all stories. Thanks for sharing.
Hello, is there any way we could get a quote, before any work is done to the passenger window?
Yes, of course. We prefer to work in that order so we can provide the best service without any surprise fees. Feel free to send us a message on our CONTACT PAGE, or you can give us a call at (559) 361-4269.
Great info on being aware when windshield might need more then a chip repair. I stumbled upon your site and the post you have are perfect they get straight to the information. I will definitely send over family to your shop for any windshield needs. Im located in Kansas and recently started a mobile glass service company so information from a reputable company like Jackson mobile auto glass is priceless thanks a ton!
Thank you for your kind words and potential referrals, Eric. We do our best to provide valuable information to help as many people as we can. Auto glass repair can be a bit stressful and we like to clear the air so everyone can have the opportunity to receive the best service possible. I’m also very happy to hear that our blog is helping you with your own mobile auto glass repair service. I’m sure you’re going to do great and I wish you the best of luck in your future endeavors. We’re all rooting for you, Eric!
Awesome article! You did a great job explaining the list of issues if you have a rock chip hit the windshield.
Thank you for the compliment. Rock chips never have one simple answer. Observation and inspection are necessary steps, and we like to provide people with as much information as possible so they can get an honest price for their repairs. Have a great day!
Thanks for such a valuable information!
Windscreen Repair
You’re very welcome, Kristan. Greetings from the other side of the planet! I’m glad to see my article proves useful in other countries, as well. Since auto glass repair can be unclear at times, we’re always happy to give everyone the information they’ll need to find a fair repair service. This is a win-win for everyone. Thanks for the comment, Kristan. Have a wonderful day.
Nice article! Thanks for sharing such a great information. We are always looking for the auto glass expert suggestion.